Welcome to our makeups cross-border online store! We are committed to providing you with efficient and reliable logistics services, ensuring that your ordered makeup products are delivered to you in a timely manner. Please read the following shipping policy carefully to understand the details of order processing and delivery.

1. Order Processing Time
   After you place an order successfully, our professional team will start processing your order within 1-3 business days. During the processing period, we will strictly check your order information, carefully inspect the quality of the makeup products, and package them properly to ensure that the products are in perfect condition when they leave the warehouse. Please note that processing time does not include weekends and public holidays; if you place an order during peak shopping periods (such as festivals or promotions), there may be a slight delay, but we will do our best to shorten the processing time and complete the preparation as soon as possible.
2. Estimated Delivery Time
   Once your order is processed and shipped, it will be delivered through our cooperative international logistics partners. The estimated delivery time is 7-15 business days from the date of shipment. The actual delivery time may vary slightly due to the following factors:
   Customs clearance speed of the destination country/region (the clearance time varies according to local customs regulations).
   Local logistics delivery efficiency and regional transportation conditions.
   Weather, holidays and other force majeure factors.
   After your order is shipped, we will send you a shipping confirmation email with a valid tracking number. You can use this tracking number to check the real-time logistics status of your package on our official website or the logistics partner’s platform at any time.
3. Shipping Notes
   ① Please ensure that the shipping address, contact information and other details you fill in are accurate and complete. Incorrect or incomplete information may lead to delivery delays, lost packages or delivery failures, and we will not be responsible for such consequences.
   ② Import duties, taxes and other related fees are not included in the product price and shipping cost. These fees are the sole responsibility of the buyer. We recommend that you understand the local customs tax policies before placing an order to avoid unnecessary costs.
   ③ If you need to modify the order information (such as shipping address) after placing the order, please contact our customer service immediately. We can only assist in modifying the information if the order has not been shipped yet; once the order is shipped, we will not be able to make any changes.
   If you have any questions about our shipping policy or the logistics status of your order, please feel free to contact our customer service team. We will reply to you as soon as possible and provide professional assistance.